We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, we have adopted the following:
Missed (No Show/No Call) or cancelled appointments without at least 6 hours notice before the start of the appointment time will result in a charge for 50% of the scheduled appointment price plus any applicable credit card processing fees.
Should A Touch of Wellness need to apply the cancellation policy, your credit card on file will be charged or you will be invoiced via US mail or email. This amount must be paid prior to your next scheduled appointment.
Appointment times have been arranged specifically for you. If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a session. Regardless of the length of the session actually given, you will be responsible for the “full” session price.